@scottalanmiller said in Configure Mastodon to Use Zoho ZeptoMail for SMTP Email:

@PhlipElder said in Configure Mastodon to Use Zoho ZeptoMail for SMTP Email:

All of our mail servers are properly set up with a SmartHost, SPF, and DMARC. We don't have any reputation issues. That's a 2000s kind of problem.

No, it's current. Microsoft blacklists entire datacenters still. There's a lawsuit in Illinois about it that they lost. It's a very real thing still that RBL are used by the majors (like Microsoft, but not Google) and used to shut down entire ISPs and IP blocks. I've been brought in to help providers with these issues, it's a huge legal problem and if you don't get hit with it, it seems like it doesn't exist, and if you do get hit, it seems like there's no recourse (hint: there isn't.)

We're dealing with a client who has their site hosted in a Yandex.RU data centre and guess what? Yeah, some putz between their web server and ProofPoint has a sinkhole because Ukraine. The web server can e-mail @Outlook.Com because they have servers around the world but not ProofPoint.

We've had lots of issues over the years where one midbone/backbone provider either shapes or blocks packets from another because they're in a contract dispute. Poof. Packets gone.

@Dashrender said in Zoho Mail has new secure sending option:

@Pete-S said in Zoho Mail has new secure sending option:

@Dashrender Good to know.

One purpose of the OTP is that you can't forward the email and have another person read it.

Not directly forward - sure, but you could screen shot it and forward that to someone.

I assume the OTP is more so that people don't have to create accounts in the Zoho system.

It looks like Zoho had the forwarding thing specifically in mind since they mentioned that on their website. A lot of people will forward messages without thinking about the sensitive information that is usually longer down in the mail. I've seen that a lot when I get emails forwarded to me with information that is clearly not intended for me.

In the MS system you have to create an account, same goes for Zix, even if you will only ever read this one message on that system.

Yeah, I hate that. It's just to get more users. I love OTP though.

I'll have to check how these secure feature works with sending huge mail attachments as well. Haven't tried it yet.

@scottalanmiller said in Did Zoho Just Increase Prices by 50%:

@dbeato said in Did Zoho Just Increase Prices by 50%:

@scottalanmiller said in Did Zoho Just Increase Prices by 50%:

@dbeato said in Did Zoho Just Increase Prices by 50%:

@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.

@dbeato said in Did Zoho Just Increase Prices by 50%:

@scottalanmiller and @JaredBusch do you have any idea of what Zoho uses for their email systems backups? Not like your own backups (Which you can do on your own) but more their infrastructure.

I assume that they make their own. SaaS carriers can't really use commercial backup products effectively.

I see

At a scale like that, it would be all a database storing files. So they'd have to use database dumps regardless. So let's just say it is a giant PostgreSQL database. We can assume that something like 99% of the backup capacity is for the database only. Other than that, it is likely just app servers that are being built automatically, probably Docker images. So backups of the infrastructure would be essentially non-existant, and the database backups would be everything. But normal backup tools can't take backups of the clusters.

So they'd have to use PostgreSQL's own tools to get the backups. Then they'd just have to ship them somewhere.

No expected need for traditional backups.

Very interesting indeed.